One is the ability to communicate: from the management point of view, communication refers to the transfer of ideas, opinions, emotions and exchanges of information, information and opinions between departments, levels and personnel in an organization by means of certain media and channels in order to achieve mutual understanding, support and cooperation, thus achieving harmonious and orderly movement of the organization. A management behavior or process.
Communication ability is manifested in communicating with, communicating and communicating with others. As a security captain, you should communicate with customers, report one day's work to customers'leaders, receive the next task, listen to the work opinions and suggestions; communicate with the team members, understand the family situation of the team members, grasp the ideological trends of the team members, solve some practical problems of the team members, and do a good job of ideological work pertinently. To stabilize the security team, we should communicate with other units, learn advanced management experience and management concepts, innovate working methods and improve management ability.
Second, coordination ability: coordination refers to the use of a variety of methods to negotiate and adjust the relationship between organizations within the system, between personnel, between the organizational system and its external environment, so that division of labor and cooperation, mutual coordination, harmonious and orderly completion of administrative objectives. A qualified security captain should be good at coordinating all aspects of the relationship, in the stationed units, the security captain is the security company stationed in customer representatives, your words and deeds, management capabilities, on behalf of the specific image of the security company. Therefore, it is necessary to negotiate and adjust the relationship between the security team and the customers'finance, logistics, property, supervisors and even the customers' employees, and to coordinate the relationship with the relevant departments of the security company, such as the signing of contracts in the business department, the collection of service fees in the financial department, the transfer of personnel in the personnel management department and so on.
Third, organizational ability: organizational ability refers to the ability to organize people to achieve organizational goals, which is the psychological characteristics of leaders to successfully and effectively achieve organizational goals. Good organizational capability is the guarantee that the security guard leads his team to complete the work. The organizational ability of the security captain is to mobilize the enthusiasm of the security team members, form a good mass base and Cadre-mass relationship through your communication and coordination, through the demonstration and leading role of the captain himself, so that the security team can form a joint force, think from one place, work hard at one place, and work together for the completion of the work objectives.
Fourth, commanding ability: a station is a collective, there must be a commander, that is, the captain, as a station captain not only to play their talents, but also bear the responsibility of commanding other members of the team-
To help each player develop his ability, the captain must use his own actions and thoughts to influence the team members, rather than let the team members affect your judgment and thinking. In the army, the "head of the army and tail of the squad" is known as the "mother of the army", the squad leader is not an official, but the commanding team is absolutely prohibited. What does it depend on? They rely on their excellent military qualities. As a security captain, if you want to have the ability to command the team, you must be good at learning, constantly absorb new knowledge, increase talent and ability, enrich yourself, so that you first become a professional, so that you have resourceful decision-making ability, knowledgeable and responsible organizational ability, strategic command ability, to adapt to the times. Innovation ability and necessary strain capacity. Only in this way can they be admired and trusted by their subordinates, and they will believe the correctness of their command and obey their leadership consciously.
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