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保安队员的态度决定它的高度

点击次数:    发布时间:2018-06-21来源:http://www.whzhongtebao.com/
1、定位不当,自视高贵
1, unsuitable positioning, self regard nobility
从你踏上工作岗位的一天起,就面临着对自己新定位的问题。首先要认识自己,理解工作,才能共荣共振,尽快地转变角色,把自己定位为普通的保安员,以利于和周围人融洽相处,而不要对自己定位过高,否则的话,就容易在工作中挑三捡四,迷失方向。
From the first day you set foot on your job, you are faced with a new problem of positioning yourself. First of all, we should understand yourself and understand the work, to resonate together, to change the role as soon as possible, to position yourself as a common security guard, to be in harmony with the people around you, and not to be too high positioned for yourself. Otherwise, it is easy to pick three four and lose the direction in the work.
保安工作是一个对外开放的窗口,也是自我要求的一个形象工程,本身是一个服务性的工种,对于服务品质有着新的要求。有些新队员遇到不顺心的事情就牢骚满腹,这样容易给人留下不好的印象。有一次,同班的一个队员因当班的班长安排他把值班室的卫生清扫一下,他却说自己是来当保安的,不是来做清洁工。他的言行一下子在分队传开了,也因为这样他给全队人留下了“定位不当,自视过高”的印象。
Security work is a window of opening to the outside world. It is also an image project of self requirement. It is a service type and has new requirements for the quality of service. Some of the new players are so grumbling that they are not satisfied with what they are doing. This is easy to leave a bad impression on people. Once, a team member of the same class because of the squad leader to arrange his duty room cleaning, he said he was to be a security, not to be a cleaner. His words and deeds spread all over the unit, because he left the impression of "improper positioning and too high opinion" for the whole team.
2、争强好胜,表现过头
刚踏上岗位,在工作中努力表现一下自己,以换取大家的好印象,这是很正常的事。但是,凡事都要有个度,过犹不及;否则,如果什么事都争强好胜,冒尖争宠,如争工作绩效、抢同事的事干、炫耀自己的成绩、脱离团队组织单干等,即使自己是好心,也会遭到其它同事的非议和指责,从而使自己陷入人际交往的困境之中。
It's normal for you to step on your post and work hard to show yourself in exchange for your good impression. However, all things have to have a degree, too much, otherwise, if anything is contending and contending, such as the performance of the work, the job of robbing a colleague, the show off of his achievements, the work of a team organization, and so on, even if it is a good heart, it will be criticized by other colleagues, so that he will fall into the human body. In the predicament of communication.\
威海保安
争强好胜,表现过头,我们有的新队员,不愿也不能深入了解情况,研究问题,浮皮潦草,三天两头值班出勤,发生状况,强行出头,从不请求支持或汇报,正所谓“日行千里,回到起点”;不能接受正常的工作批评,脸小心窄,一说就来气,拍桌子吹胡子,本来针对的是事,却认为针对的是人。这样的队员无法与其它队员建立起相互的信任,因为这样的人本质里争强好胜,我们保安重要的一条是“用心服务”。
Our new players are not willing to get to know the situation, study the problems, study the problems, be on duty, go on duty on duty, happen to be on duty, do not ask for support or report, and are not able to accept normal work criticism and be careful not to accept normal work criticism. Narrow, one said, angry, clapping the table to blow a beard, originally aimed at things, but think is aimed at people. Such players can not establish mutual trust with other players, because such people are intrinsically competitive, and the most important one of our security is to "serve the heart".
3、不懂装懂,拒绝请教
3. Unpretending and refusing to ask for advice
刚走上岗位,由于是新手,许多队员难免存在着经验不足,业务不熟等情况,尤其是那些对保安工作仅带着向往和好玩心态的新队员更有可能。只要能向老队员虚心请教,问题总能一一解决,慢慢地自己也会熟能生巧的。可是,有些队员并不这样做,认为那样很丢人、没面子。于是,为了那“面子、好胜”心,便不懂装懂起来,甚至连老队员主动帮助也装模作样地不愿接受,终给人一种虚伪的印象,也影响自己各方面的技能提高。
As a beginner, as a beginner, many players are unavoidable with lack of experience and unfamiliar business, especially the new players who have only a yearning and amusing attitude to the security work. As long as we can consult with the old players, we can solve the problems one by one, and gradually we will learn by themselves. However, some players did not do so. They thought it was very humiliating and shameful. So, in order to "face, win" heart, then understand the understanding, even the old players take the initiative to help also do not accept, finally give a false impression, and also affect the skills of all aspects of their own.
4、掩饰错误,态度不正
4. Concealment of errors and incorrect attitudes
我们有的队员对于明明安排过的工作,需要努力去完成的任务,就像没有说过,没有发生,一而再,再而三,没有进度,这是心态不正的体现,掩饰错误,无动于衷。局限于系统思考,没有任何行动力,正所谓思想的巨人,行动的矮子,满足于头脑中的风暴,不屑于四肢的舞蹈,非常愿意提出问题,说三道四,但从来不愿提出解决问题。
Some of the players we have arranged for the work of Ming and Ming, need to work hard to complete the task, like never said, did not happen, and again, and then three, no progress, this is the embodiment of the mentality, disguise errors, indifferent. It is limited to systematic thinking, without any power of action. The giant of the so-called thought, the dwarf of action, satisfied with the storm in the mind, disdains the dance of the extremities, and is very willing to ask questions, say three ways and four, but never do not want to solve the problem.
5、态度决定高度
5, the attitude determines the height
做人做事,做服务做管理,态度至关重要,如何把保安平日工作中的小事做透并且做好,不是一件容易的事,由于太多的人总不屑一顾于小事和不注重态度,往往马马虎虎、大而化之或不了了之。其实一件小事做不好的原因不是缺乏技术和操作方法,而是缺乏一种责任感、服务意识、敬业精神和态度是否端正的问题。一些容易极不起眼的小事很少有人去做,如此小事怎么有资格进入那些“做大事之人”的思维程序,正如“一屋不扫,何以扫天下”。
People do things, do service and management, the attitude is very important, how to do the small things in the security day work and do well, is not an easy thing, because too many people always dismissive of small things and do not pay attention to attitude, often careless, big or not clear. In fact, the reason why a small thing is not good is not the lack of technology and the method of operation, but the lack of a sense of responsibility, service consciousness, dedication and attitude. Few small things that are easy to look at are rarely done. So little things are qualified to enter the thinking process of "doing great things", just as "one house does not sweep, why sweep the world."